Privacy Policy

Soventrax Technologies Pvt. Ltd. ("Soventrax", "we", "us" or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, stored and protected when you use OnlyMD.

1. Information We May Collect

Account information: name, mobile number, email address, username, login information and business/organization details.

Business information: pharmacy/clinic details, billing information, medicine and inventory information, sales and purchase records.

Patient/customer information: where entered by an authorized user, this may include name, contact information, prescription information, medicine information, billing information and other information required for the service.

2. How We Use Information

• Create and manage user accounts.
• Provide OnlyMD services.
• Generate bills, invoices and reports.
• Manage medicines, inventory and records.
• Provide customer support.
• Communicate regarding accounts and subscriptions.
• Maintain security and prevent misuse.
• Improve the performance and functionality of OnlyMD.
• Comply with applicable legal obligations.

3. Data Sharing

We do not sell personal information to third parties. Information may be shared with service providers or technology partners where reasonably necessary to provide, maintain or secure OnlyMD, or where required or permitted by applicable law.

4. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction. No internet-based system can be guaranteed to be completely secure.

5. Data Retention

Information is retained for as long as reasonably necessary to provide services, fulfill legitimate business purposes, comply with legal requirements, resolve disputes and enforce agreements.

6. User Responsibilities

If you use OnlyMD to store patient or customer information, you are responsible for obtaining any required consent or authorization, entering accurate information, using it lawfully and following applicable privacy and healthcare requirements.

7. Your Privacy Rights

Subject to applicable law, users may have rights relating to their personal data, including access, correction, deletion and withdrawal of consent where consent is the basis for processing.

8. Cookies and Technical Information

OnlyMD may use cookies, session technologies, logs and similar technical information to maintain sessions, improve security and analyze system performance.

9. Third-Party Services

OnlyMD may integrate with third-party services such as payment gateways, messaging providers and cloud infrastructure. Their handling of information may be subject to their respective privacy policies.

10. Children's Information

OnlyMD is intended for authorized adults and businesses. We do not knowingly request personal information from children for independent account registration.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will be made available through the OnlyMD website or application.

12. Contact Us

Soventrax Technologies Pvt. Ltd.
608, Grand Bazaar, Phulnakhara, Bhubaneswar, Odisha – 754001, India
Email: careers@soventraxtech.com
Website: www.soventraxtech.com